Very disheartening and to me at least, the Support Forum response in the thread about people having this particular issues was a bit cavalier. People impacted by the issue don't care if "you just don't see the issue..." State of the Game Update says the feature can be disabled and will be disabled, if requested. We need to "think that one through", as in, having email authentication removed for security reasons????
Honestly, WTF do I care about account security if I can't access my account or play the game!!! I think my head is going to explode! Players impacted by this issue can't even post on the forums because that also wants you to authenticate yourself via emails we're not receiving. I had to log in using a different account.
I don't care what the issue is anymore. I'll devise my own safe system. Maybe I'll triple link emails - what the hell ever. But I can do NOTHING until it's disabled on my account. Nope, all I can do is continue to wait.
It's like some of the people handling tickets aren't insync with the State of the Game instructions. In the very first ticket, I provided a new secure email to use but all that happened was a password reset.
I have a new theory about GW2 Authentication Email. It's like herpes. Once you turn it on...
Truly disappointing.
Besides the usual can't group, in game mail issues or the trading post being down...we never had this problem.
But, I also knew that this account was linked to my original GW account. So, before pre-launch, I logged in all of my family into the main account page. When we got the chance to change our e-mails, we did. When the authenticate came, we did it.
This shows that no matter how many freaking betas you do, there will NEVER be a no problem launch for MMO's
Good luck@! You will need it.
Posted by: Elementalistly | September 05, 2012 at 12:31 PM
I had problems with the email authentication for a day or two - I simply did not receive any emails from them. Then I started to get email response, but it was delayed so the login attempt timed out before I could click on the link in the email.
Then at some point it started working - as in emails were received before the login attempt timed out. But it was necessary to sit and wait to see when the email arrived, because otherwise it could time out again...
Other games under the NCSOft umbrella have better two-way authentication schemes, why not simply reuse something that has already been tested?
Posted by: Adingworld.wordpress.com | September 05, 2012 at 02:50 PM