Way to take the wind out of my sails. I logged into EQ2X real quick to check on something and all was fine. I try logging back into because I I'd forgotten to mail something to an alt but an update starts. The update completes - EQ2X icon is gone, EQ2 launcher is there and patching.
When it's done it asks me to reset my password which I do but I'm still confused as to what's going on. I see a link to a posting about a New Launcher and New Launcher FAQs. BOTH LINKS GO TO DEAD LOCATIONS (505 errors). Great.
When the patcher allows me to log back into the game all my characters are gone? Uh??? I do a quick Google search to see that EQ2 has gone completely free to play and they are merging X and Live servers. An email to account holders would have been nice. Not everyone plays regularly enough to have seen it on the launcher in advance. I was in the game several nights in a row the week before last, trying to finish up a section in my new house before leaving town on business.
I'd say I could care less since I'm pissy that I wasted my lunch trying figure this out but I'd purchased 3 presetige homes a couple of weeks ago so yeah, I'd like them and the chars that own them back please without me having to chase down WTF is going on. I opened a ticket. Grrrrrrr.
P.S. I am a gold subscriber on EQ2x so I am less than a happy camper.
Yeah, apparently if you had both EQII Live and EQIIx on your system (which I did), if you opted to go in and update through the Live patcher, things went better. I chose the happy path completely by mistake. Of course, that presumed that you knew that there was a merger going on in the first place.
It is another example of SOE trying to chew gum and walk at the same time. They *almost* have it down, but then something gets totally screwed up for a chunk of their customer base.
Posted by: Wilhelm Arcturus | December 12, 2011 at 11:34 AM
Ugh - I only play for the crafting and housing and while it will be great for many to have one community again, doesn't matter so much to me so I'd rather it not have to be a pain in my ass implementation.
The dungeon maker things looks cool. I know there are many talented players out there that will make some amazing things.
Posted by: Alysianah aka Saylah | December 12, 2011 at 11:50 AM
I had both Live and EQ2X installed on mine and all I did was click on the old EQ2X launcher and followed the prompts. Everything worked first time. The new patcher is a huge improvement on the old one, too.
For SoE, given the size and complexity of the undertaking, it's all gone pretty smoothly although that's no consolation if you're one of the relatively few people who've had problems. Hold tight and let customer service sort it out because it's definitely worth it. You'll get all your characters back and the new F2P model is excellent, as is the free content of the Freeport GU. And I recommend AoD unreservedly.
Posted by: bhagpuss | December 12, 2011 at 12:38 PM
Resolved. All chars and houses there now. Just annoying when I have very little time to play having it sucked up with that confusion. The friend I'm playing games with at the moment also had no idea of the merges. Not very good at giving players who don't do forums and whatnot any sort of heads-up.
Posted by: Saylah | December 12, 2011 at 11:05 PM