If you're in the situation where you're Activation Key isn't accepted on the registration page or it was consumed during registration and you can't log in, don't wait for Customer Support to email you! I read forums with people complaining about having gone several days with no response yet from Customer Support. Just to see if anything had changed, I went back to the registration page and instead of trying to log in, I tried registering the key again. This time I received a message that explained the problem as a batch of Activation Keys that have to be replaced.
The message will tell you where to email your key and what information to include in the email in order to have a new key sent to you. I just sent my information and am hoping this is resolved before the long weekend passes. If not, then I guess I'll just get around to some other things that I haven't had time to do much of lately.
Good luck!
got the same problem,though you say i shoulndt wait for the customer service, what should i do then? can see the email adres you marked black ^^
Posted by: revenanth | May 26, 2008 at 09:57 AM
I blacked it out to prevent inadvertently funneling the wrong issues there. As it happens that was false message for me. I received a terse reply that the issue didnt apply to me without any additional guidance. I kept trying to register and one evening it worked. *shrug* Funcom Cust Supp hasn't been very helpful.
Posted by: saylah | May 26, 2008 at 06:02 PM
Funcom are a bunch or retards!! I have had the same problem but the only reason i havn't done what saylah recommended is cos i am having an email battle tryin to convince the tech at funcom to gimme another key, though he says i need to scan a pic of the key my reciept to mail as proof. I have done the key but i dont have the reciept any more which is stupid!!!!
The only reason i havn't sent a bomb to funcom in the post is cos i have been aggin to play this game for so long!! :(
Posted by: Jonathan Dijksman | October 30, 2008 at 02:39 PM